DREAMPEAKS is a brand managed by the company OLE OUTDOOR S.L.
Website https://dreampeaks.com. All rights reserved.
Company name: OLE OUTDOOR S.L
Registered office: Avenida de América 29. 28002 Madrid, Spain.
Email address: firstname.lastname@example.org
Registration data in the Mercantile Registry: Mercantile Registry of Madrid Volume 37104, Folio 120 Section 8ª Sheet M-662.271 Inscription 1 / Date 29/01/2018
EU VAT N°: ESB87988689
TRAVEL AGENCY REGISTER NUMBER: CICMA 3795
OLE OUTDOOR OFFICE: Calle de Josefa Hoyo, 2. 28770 Colmenar Viejo. Madrid. SPAIN.
OLE OUTDOOR SL (hereinafter, “OLE OUTDOOR”), through the management of www.dreampeaks.com aims to offer the user tours, trips and adventure activities and outdoor as well as accommodation, transportation, rental services of transport and others related to tourism and travel.
Based on this objective and the most stringent criteria of confidentiality and transparency, this Privacy and Data Protection Policy (hereinafter, “PDPP”) is designed to provide you with all the information you need to understand the scope and purpose of data processing so that the acceptance, absolutely necessary to access and use the web, is based on a perfectly informed knowledge, according to the criteria established in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter referred to as “RGPD”) and other applicable regulations.
“User”: natural or legal person, of a public or private nature that accesses and uses the web, either by registering or without such registration.
“Registered user”: natural person who accesses and uses the web having created a User Account.
“Responsible for the Treatment”: individual or legal entity, of a public or private nature or administrative body, that decides on the purpose, content and use of the data object of treatment.
“Responsible for the Treatment”: the natural or legal person, public authority, service or any other body that, alone or jointly with others, treats personal data on behalf of the controller.
“Personal Data”: any information concerning identified or identifiable individuals.
It has the other definitions (Article 4 RGPD) and the full text of the RGPD.
B.HOW OLE OUTDOOR MANAGES THE PERSONAL DATA?
SSL / HTTPS CERTIFICATE
We have updated our website with SSL / HTTPS Certificate, the standard technology to keep an Internet connection secure, as well as to protect any confidential information that is sent between two systems and prevent criminals from reading and modifying any data that is transferred, including information that could be considered personal. The two systems can be a server and a client (for example, a shopping website and a browser) or server-to-server.
This is done by making sure that all data that is transferred between users and websites or between two systems is impossible to read. It uses encryption algorithms to encode the data that is transmitted and prevent hackers from reading it when sending it through the connection. This information could be any confidential or personal information, for example, credit card numbers and other banking information, names and addresses.
The Responsible for Treatment is committed to fulfilling its obligation of secrecy of personal data and its duty to keep them, and has taken the necessary technical and organizational measures to ensure the safety of them to prevent their alteration, loss, treatment or unauthorized access, taking into account the state of technology, and in accordance with the provisions of current regulations. However, it can not guarantee the absolute security of the internet and, therefore, the violation of the data through fraudulent access to them by third parties, in which case it will notify the competent authority within the terms established for that purpose by current legislation.
For any question regarding the processing of your personal data, you can contact us at phone number +34 616 659 853 or by email at email@example.com. Also, we inform you that the Delegate of Data Protection can be contacted at firstname.lastname@example.org
1. What personal information is processed?
In order to be able to provide its services correctly and for the User to make the most of the website, it needs a series of personal data that could be collected directly from you (registration or update forms, publications, offer or reception of reservations). , payments, when you simply send us an e-mail or call us by phone, photographs, etc.), indirectly through your registration on the web or through the use of technological tools (cookies, plug-ins, widgets, etc.) .
To the usual personal data that are included in the forms (name, address, dates of stay, credit card, etc) are added data that although they are digital, they do not cease to be personal data (IPs, origin of links used to access the web, preferences, marketing, Cookies, Plugins and other tracking technologies).
OLE OUTDOOR reminds you that it does not store your credit card information, but simply that information necessary for the correct management of the services contracted by the User.
2. How do we use personal information?
The main purpose of the processing of personal data is the management and correct fulfillment of the contract between the user and OLE OUTDOOR, including the publication of their travel proposals and the facilitation, as far as possible, of means for the resolution of disputes between both of them.
The purposes for which your data is used are the following:
-To ensure that the content of the Web is adapted to your needs and those of your team.
-For the fulfillment, maintenance, development, control and improvement of the relationships that, if any, you maintain with OLE OUTDOOR.
-To formalize your contracts.
-To inform you of any change in our service. The use of your data for these purposes is based on the execution of the contract that, in each case, subscribes with OLE OUTDOOR.
-For prevention of fraud and maintenance of security, compliance with any applicable regulations.
-To ensure the safety and coordination, on the part of the guides or managers of Ole Outdoor, of the activities, tours, programs, events, trips or other tourist services contracted.
In case you give us your consent, to manage your request for information as well as to send you commercial communications about our products and services. This consent can be revoked at any time in accordance with the provisions of section 4.1
3. Who are the recipients of personal data?
Your information will be revealed internally to those departments that need it to provide the service that they have requested or the previously agreed treatment. For this purpose, your information may be disclosed to the customer service department, the legal department, the financial department, the sales teams and / or the marketing department.
Your data will not be communicated to third parties, except in the following cases:
In the event that you have consented to the communication of your data • If we are required to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property or safety of OLE OUTDOOR, our clients or others. This includes the exchange of information with other companies and organizations for the purposes of protection against fraud and reduction of credit risk. By Law, Regulation or by virtue of a decision of a competent, judicial or regulatory authority or, if it is necessary, in order to preserve your rights and interests. Also, your data will be accessible to those third parties that provide us services to the extent that such access is necessary for the processing of your data. In particular, these third parties include providers of payment processing services, data analysis services, tourism services, marketing services.
4. Rights of the User.
The User has the right to exercise at any time their rights of access, rectification, opposition, deletion and portability of the data as well as the limitation of the treatment, by writing to their central office in Calle Josefa Hoyo, 2, 28770 Colmenar Viejo, Madrid, Spain or by e-mail to: email@example.com with a photocopy of your ID or official equivalent document accrediting your identity. You also have the right to claim the protection of the Spanish Agency for Data Protection through its website www.agpd.es.
5. Data conservation Data will be kept by OLE OUTDOOR:
-During the period in which they are necessary for the provision of the services requested by the User.
-While necessary for the execution of a contract or compliance with legal obligations.
– In the as long as it does not revoke the consent given.
6. Modifications of the PDPP.
7. Links to Third Parties and Social Media
Our websites and App may contain links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices.
Social media provides tools that many of our customers use and enjoy, and we include links to various social media platforms on our websites. If you interact with these social media tools through our websites, your experience on those social media sites will be governed by the privacy and other policies of those sites. So, the privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly.
D. IMAGE RIGHTS
Participants of all tours, activities, trips and events give their consent to use the images and sounds that are taken in the development of the tours for use by Ole Outdoor SL advertising campaigns or other actions that are undertaken in the future. In the case of minors are their parents or legal guardians who give their consent for it. Outdoor is the owner of the photographic and audiovisual archives that are generated in the development of events organized by this company and its suppliers that may be used on its website or in any other media, to promote or sell its events to third parties or for any other purpose it deems appropriate. The non-acceptance by the customer of this condition will have to be communicated to Ole Outdoor S.L.
E. ADQUISITION, HIRING & PURCHASE OF PRODUCTS AND SERVICES
Through our website, the User has access to information about products and services related to tourism and travel. User of such combined trips and other tourist products and services will be carried out by OLE OUTDOOR, a travel agency that has the necessary permits and licenses for the development of its activity.
The contracting of services will be carried out in accordance with these general conditions , the specific general conditions established for each type of service (flights, hotels, flight + hotel, travel, car rental, as well as any other available at any time on the web), the particular conditions that could be established for specific services contracted, as well as the corresponding regulations of application. The hiring of travel services will be subject in particular to the provisions of spanish Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the spanish General Law for the Defense of Consumers and Users and the law 34/2002, and the specific conditions agreed upon with the User in function of the wholesaler organizing the package trip, with OLE OUTDOOR being the retail travel agency.
THIS TEXT WAS TRANSLATED AS A REFERENCE FROM THE SPANISH LEGAL AND OFFICIAL VERSION